Refund and Returns Policy

Products once purchased and delivered can’t be returned and only replaced in case of damages mentioned above. Replacement request must be made within 7 days of purchase and must not be part of above list. There are no extra shipping charges for the delivery of replacement items for the reasons mentioned above. In case of a replacement, our logistics partners will attempt delivery of the items thrice. In case the delivery is not executed during all the three attempts, due to recipient not available / premises locked, etc., the product will be returned to us and refund will be given to the customer within. In case of perishable items or custom-made non-perishable items, neither Archer Tech Lab nor our enabling partners will be able to accept any returns or replacement of such items.

In any of the cases where the refund needs to be issued- We will take 3 working days to process the refund once approved. The refund amount will be credited to your bank account generally within 7-10 working days. The said timeline is subject to differ or extend depending on the bank. If you have paid using a UPI/credit/debit card or via net banking, the refund will be credited back to the account you used to place the original order

Terms and Conditions:

All Products should be returned unused, in their original packaging along with the original price tags, labels, packing, barcodes, user manual, warranty card and invoices, accessories, freebies and original boxes defined as essentials. If any product is returned without the essentials, the product shall not be accepted for return.

Kindly retain the packaging for up to 7 days of delivery as it may be needed just in case you need to return the product.

In case of any missing accessory/components of the Products like jar, lid, etc., we will investigate the issue with our logistics partner. If it is found missing in our investigation, then we will either ship the missing product/s to you or will reimburse you the cost of missing product/s as per the applicable market price.